Services & Consultancy
Professional Services

Professional Service
Infotec’s Professional Service division provides the expertise, knowledge and ability to ensure the industry leading solution offered is right for you. Professional Service is designed to provide consumers with consultation, implementation, support and training to the highest standard. Our Professional Service is offered in a consultancy approach. We use a tried and tested framework to approach all consumer circumstances.

Analyse
From experienced onsite inspection and observation to fully automated analysis tools, Professional Service monitor and analyse document workflows, lifecycles, processes and requirements.

Develop & Design
Having examined your processes and costs we define, design, develop and propose a tailored and effective document solution, delivering advanced print communication, simplified processes, reduced environmental impact, improved document security, reduced costs and increased productivity.

Manage
We are always on-hand guaranteeing your solution has the required support to deal with the change process. It’s all about people, so training, overseeing and involvement of the end users are essential to ensure success.

Monitor
Even with the installation complete our support won’t end there. Our continuous care ethic continues to provide our clients with ongoing training and detailed reports allowing for the provision of ongoing upgrades.