Services & Consultancy
Portfolio

World-class teams require world-class coaching, knowledgeable support and extensive training.

Infotec coaches organisations to achieve peak performance with their print and document production. Danka work at the heart of the business, getting document solutions in shape, building on strengths and trimming any excess.

Infotec is committed to being your expert partner, from assessing your current document workflow to helping you achieve substantial, measurable benefits with a future-ready infrastructure. Using proven methods, best practices, and our extensive software portfolio, our Systems Engineers can quickly and effectively plan, design, and implement a solution for you.

The portfolio of services includes:

• Copy, Print, and Fax Assessment
• Scanning and Document Management
• Copy and Print Accounting
• Digital Workflow
• Colour Management
• Legacy Data Management
• Forms Management
• Custom Training Solutions
• Digital Connected Support
  
  

By implementing a complete solution tailored to your specific needs, Infotec can improve document workflow and printing processes, increase productivity, and lower overall document production costs. Typical components include:

Analysis and Assessment
By analysing your workflow using Infotec’s experienced consulting teams, we can assess your company's specific printing output and develop more efficient and cost-effective solutions to meet those requirements. Infotec will work towards the right solution for your business needs; improved quality, increased efficiency & productivity.

Control and Accountability
Integrating software to enhance control and accountability. Infotec Systems Applications Engineers can integrate and configure software and plug-ins to match your company's working environment. These additional functions can keep your people informed at all times and provide information that will speed up processes – saving time and money.

Tailored Responses
Infotec will provide a bespoke solution to meet your requirements, using a combination of hardware and software, which maximises your overall productivity whilst minimising your costs.

Training and Utilisation
Training your people to optimise their network printing systems. We want our customers to gain the full benefits of the systems we provide, so we have specialist training staff to guide users through the new set up. We will teach your people to utilise all that Infotec has to offer.

Monitoring and Support
Ongoing monitoring and technical support. Infotec Professional Services is unique in that it is not just about installing machinery before disappearing until the service engineer is scheduled for a re-visit. Maximising the use of your print systems, communicating issues to us and providing a rapid response is key to Infotec Professional Services ideal.

Our specialists will consider your overall systems architecture, network services, security and high availability requirements, to create the solution that is right for your business.